Shipping & Returns


Shipping Information

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 5-7 days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders placed after 12PM PST or Saturday and Sunday will ship the next business day.

  • All orders are shipped via US Priority Mail with tracking.

  • ALL SHIPPING CHARGES ARE NON-REFUNDABLE.

  • Shipping Charge is $7.15

  • If you have ordered an item that is not available or that is delayed, we will notify you of the situation.

International

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Donna Asch Designs is not associated with these fees. All fees are to be paid for by the customer at the time of delivery.


Return Policy

Donna AschDesigns.com Purchases

Donna Asch Designs provides FREE RETURN SHIPPING (within the continental US only). Email us at donnaaschdesigns@aol.com and let us know what item you would like to return and we will send a pre-paid, pre-addressed return shipping label for items purchased on the website. Any unworn merchandise you would like to return for a full refund must be sent back to Donna Asch Designs within 10 business days of receipt of product. Items are eligible for an exchange for up to 30 days after the receipt of product.

All sales are final on permanently discounted or marked down merchandise, sale or clearance items or international orders are NOT eligible for return or exchange.

Please allow up to 15 business days for your exchange or return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact us at donnaaschdesigns@aol.com